IT support and managed IT in Los Cabos

About this service

If you run a business, we take care of your entire technology infrastructure: servers, networks, security, storage and technical support. That way you can focus on what truly matters.

We started in 2014 offering IT support to residential areas and small businesses. Today our team brings together engineers, certified technicians and specialists in networks, home automation and security systems.

Where we install it

Businesses that want to delegate the management of their IT infrastructure
Residential areas and small businesses that need IT support
Offices with servers, networks and systems to maintain
People and offices with computers that need support or repair

What’s included

Managed infrastructure

We take care of your servers, networks, security, storage and technical support.
Help desk

We provide a help desk service, available 24/7, to resolve issues.
Preventive maintenance

We do preventive maintenance on your equipment and systems.
VPN and firewalls

We set up VPN and firewalls to protect your company's information.
Computer support and repair

Repair, maintenance, cleaning and antivirus installation for laptops and desktop computers, Mac and Windows.

Photos of our work

How we work

Site visit and assessment

We get to know the site, listen to what you want to achieve and check what is already installed and what is still needed.
Proposal and quote

Based on what we saw, we put together a proposal tailored to your home, community or business, and quote it for you.
Installation and setup

We install the equipment and cabling, set up each system and check that everything works as agreed.
Support and maintenance

After installation we stay with you, with 24/7 technical support and preventive maintenance to keep everything running.

Frequently asked questions

Quick answers before you ask for a quote. If you can’t find yours, message us.

What are managed IT services?

It is a service in which we take care of your company’s technology: servers, networks, security, storage and technical support, with a help desk and preventive maintenance. Your team focuses on its work and we focus on keeping the systems running.

Is the service only for large companies?

No. We started by providing IT support to residential areas and small businesses, and today we take on projects of every size. Tell us about your business and we will tailor the service to it.

What do I need to hire IT support for my business?

Tell us how many people and devices use your infrastructure, what servers, networks and systems you have and what problems you face. With that we review your case, propose the scope of the service and quote it.

Do you support equipment and systems I already have?

Yes. We take care of the infrastructure you already have: servers, networks, equipment and systems. We first review it to learn its condition and what it needs, and then we define with you how to support it.

What if something fails at night or on a weekend?

We have a help desk available 24/7 to resolve issues. We also do preventive maintenance, which means checking your equipment and systems on a regular basis, before they fail. Tell us what is critical for your operation and we will define with you how to handle it.